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AI Email Info

Artificial intelligence can formulate emails more quickly, classify information and support users in dialogue. However, their quality depends on which model is connected, what instructions are available and how carefully the result is checked.

AI Email Info

Artificial intelligence can formulate emails more quickly, classify information and support users in dialogue. However, their quality depends on which model is connected, what instructions are available and how carefully the result is checked.

Administration > Initialization AI > AI Email Info

Fields explained

  • Name: Clear title of the information module that identifies the use case or topic area.
  • Instruction: specific task to the AI, including goal, tone, scope, limits or desired output format.
  • Info: detailed technical context, approved facts, terms and rules.

This creates a reliable entry

  1. Limit the entry to a clear purpose.
  2. Formulate the instruction as a verifiable work order.
  3. Deposit in Info only knowledge whose owner and current status are known.
  4. Test normal questions, incomplete entries and edge cases.
  5. Revise the entry if answers are evasive, make up, or misunderstand rules.

Care instead of storage

Organize important knowledge content with those responsible and a review interval. Short, up-to-date information is more valuable for the AI ​​than a long text with outdated statements.